Privacy Policy

Privacy Policy

Policy overview How information is handled

This privacy policy explains how Local Vista processes personal data in connection with its website and guided culinary and market tour services.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Privacy overview

How data is collected and how cookies are used

This section outlines the main categories of information processed, where it may come from, the cookie technologies in use, and the choices available to users.

01 · Collection

Data We Collect

Depending on how you use the website and services, we may process identification and contact details, booking and group information, dietary preferences or restrictions you choose to provide, payment-related records, communication content, and technical data such as device, browser, and usage information. We may also record meeting point, route, and tour preference details that are necessary to arrange a culinary or market tour.

We collect only the data needed to handle bookings, dietary requests, and service administration.
02 · Sources

Sources of Data

We receive personal data from website forms, email, telephone, and other direct communications. We also generate certain data through our systems when you submit a request, confirm a booking, make payment, or attend a guided experience. Limited technical data may be collected automatically when you visit the website.

Most information comes directly from the person making the request or booking.
03 · Cookies

Cookie Types

The website may use essential cookies to support basic functions, preference cookies to remember selected settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.

We use only standard cookie categories for site operation, measurement, and preference handling.
04 · Controls

Cookie Controls

You can block or delete cookies through your browser settings. If the website provides a cookie notice or preference tool, you may use it to adjust non-essential cookies. Some functions may not work properly if certain cookies are disabled.

Cookie preferences can be managed through browser settings and, where available, site controls.
User Rights

Your Rights

You may have rights to know what data we hold, correct inaccurate information, request deletion in appropriate cases, object to certain processing, and ask for a copy of data you provided. Some requests may be limited where we must keep information for legal, accounting, or security reasons.

Available rights may vary depending on the legal basis and the type of data involved.
Requests

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or issue concerned. We may ask for information needed to confirm your identity and to locate the relevant records. If a request is refused in whole or in part, we will explain the reason where required by law.

We may need to verify identity before acting on a rights request.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage enquiries, bookings, payments, service delivery, recordkeeping, and legal compliance. When data is no longer required, we delete it or anonymise it unless a longer retention period is necessary under applicable law.

Retention depends on the purpose for which the data was collected and any legal duty to keep it.
Policy Updates

Policy Changes

When we make material changes, we will update the policy text and, where appropriate, provide a notice through the website or another reasonable channel. The date of the latest version should be reviewed periodically.

We may revise this policy to reflect legal, operational, or technical changes.
GDPR
Regulation

GDPR Overview

Where the GDPR applies, Local Vista acts as a controller for personal data processed in connection with enquiries, bookings, payments, and the operation of the website. We rely on lawful bases such as performance of a contract, legitimate interests, legal obligations, and, where needed, consent.

If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Datatilsynet
This section is intended for users whose data is protected by the GDPR.
GDPR Ready

GDPR Rights

Subject to the GDPR, you may request access, rectification, erasure, restriction, objection, and data portability. Where processing is based on consent, you may withdraw consent at any time without affecting earlier processing. You also have the right to lodge a complaint with a competent supervisory authority.

GDPR rights are available only where the legal conditions for each right are met.
Purpose of processing

Purposes of Processing

We use personal data to respond to enquiries, manage date and group requests, review dietary information, confirm venue availability, arrange routes and tastings, process booking payments, coordinate meeting point check-in, deliver guided tasting walks, maintain customer records, operate the website, improve service planning, and comply with legal and accounting obligations.

Processing is limited to operational needs and lawful business administration.
Third-party sharing

Service Providers

We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other service providers that help us operate bookings and customer administration. Where third parties act on our behalf, they are expected to process data only for the agreed purpose and under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.
Legal grounds

Legal Disclosure

We may disclose personal data when necessary to meet legal obligations, respond to lawful requests, protect our rights, prevent fraud, or support the establishment, exercise, or defence of legal claims. Any disclosure is limited to what is reasonably necessary for the relevant purpose.

Disclosure may be required to comply with law, court orders, or lawful requests from public authorities.

Contact Details

Privacy email
[email protected]
Privacy phone
+45 34 86 76 78
Postal address
Torvet 22, 4600 Køge
Privacy contact
[email protected]

Use the contact details below for privacy questions, rights requests, and policy-related correspondence.

Contact Page